Terms and Policies

Privacy Policy

🔐 Effective 7/4/2025 — At Below & Co., your privacy matters. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.1. Information we collect-We may collect the following types of information: Personal Information: Name, email, address, phone number, payment details (via secure third-party processors) Device Data: IP address, browser type, pages visited (via analytics tools like cookies)Order Details: Items purchased, shipping address, payment confirmation 2. How We Use Your Information- We use your information to: Process and ship your orders. Provide customer support. Improve website experience. Send updates, offers, or order confirmations 3. Third-Party Sharing- We do not sell your information. We only share it with trusted third parties that help us fulfill your order — including dropshipping suppliers, shipping carriers, and payment processors like Stripe and PayPal. 4. Cookies and Tracking- We use cookies to understand browsing behavior and improve your experience. You can disable cookies in your browser settings. 5. Data Security- All payment transactions are processed through secure gateways. We never store full credit card numbers or sensitive financial information on our servers. 6. Your Rights- You can: Request access to or deletion of your data. Opt out of promotional emails at any time. For questions about your privacy, contact us using our contact form.

Terms of Use

Effective 7/4/2025 --Welcome to Below & Co. By accessing our website or making a purchase, you agree to the terms outlined below. Please read carefully. If you do not agree with any part of these terms, do not use the site.

1. Use of the Website

You agree to use this site lawfully, without engaging in fraudulent, abusive, or unauthorized activity.

2. Orders and Fulfillment

We offer products that may be fulfilled by third-party suppliers or manufacturers. Orders are subject to availability, and processing or shipping delays may occur. We do our best to ensure accuracy, but product descriptions, images, and availability may occasionally differ slightly due to supplier information.

3. Shipping and Delivery

Shipping times provided are estimates and not guarantees. Delivery may be delayed due to customs, carrier issues, or supplier stock fluctuations. You will receive tracking information where available once your order has shipped.

4. Returns and Refunds

Due to the nature of intimate apparel, many items may not be eligible for return unless they arrive defective or incorrect. Please refer to our full Shipping & Returns Policy for complete details.

5. Supplier Responsibility

Below & Co. curates and sells products from third-party vendors and manufacturers. We do not manufacture or warehouse these products. While we strive to partner with reputable suppliers, Below & Co. is not responsible for production quality, material composition, or manufacturer-level safety standards.

Any issues with product quality or functionality will be addressed directly with the supplier, and we will support you in resolving such issues to the best of our ability.

6. Disclaimers

We make no guarantees regarding:

Exact fit, sizing, or comfort of products
Accuracy of color or appearance (due to lighting, screen differences, or supplier photos)
Continuous availability of listed items
Specific delivery dates

All products are offered “as-is” based on available supplier information.

7. Intellectual Property

All website content, branding, and creative materials are owned by Below & Co. and may not be copied, reused, or republished without written permission.

8. Account Responsibility

If you create an account, you are responsible for keeping your login secure. You must notify us of any unauthorized activity.

9. Limitation of Liability

Below & Co. is not liable for indirect or consequential damages arising from use of the website, delayed or lost shipments, or dissatisfaction with third-party products.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Use at any time. Continued use of the site constitutes acceptance of any changes.

If you have questions or concerns, please contact us using our contact form.